Higher Transit Usage = Earlier Jay Leno?

Public transit ridership had the biggest increase in 25 years during third quarter of this year compared to 2007. You can read the press release from the American Public Transportation Association here.

So even as gas prices fall, the economy is driving people to take transit. (sorry for the pun)

In other transit news: Surprisingly, yesterday's news about the Jay Leno of NBC's Tonight Show moving to 10 PM ET was also somewhat transit related. Jay spoke about moving his show earlier last night on MSNBC's Countdown with Keith Olbermann:

Plus people go to bed earlier now. 10:30 is like 11:30 used to be. I speak to young people now, young couples that have kids or children and maybe they‘re not driving their car as much, they‘re taking public transportation and getting up earlier so it‘s a chance to do this stuff at a different time.

Nice to know that the guy with a huge collection of cars (including a hot rod Flxible bus!) is thinking about the bus rider.

Port Authority Not Striking Yet

This is strange: The AFL-CIO and national ATU is holding meetings with the local ATU and the Port Authority. These meetings have canceled the November 23rd strike meeting. No word on what is in these meetings, other than a lot of questions.

Is the AFL-CIO trying to mediate? That's a pretty strange position. My incredibly uninformed guess? The AFL-CIO is trying to avoid a strike that will be a national black eye for labor, when the AFL-CIO is trying to push the Employee Free Choice Act under future President Obama. But that's my hearsay.

And something interesting: Steve Bland's message in the latest Rider Report:

As you ride your bus, T or incline today, please understand that the leadership of ATU Local 85 is solely responsible for this situation, not the union rank and file members. Union members and our other employees are hard working people who deliver vital transportation services each day. They are merely victims of their leadership’s failure to acknowledge Port Authority’s dire financial situation.

The CEO is trying to get on the good side of operators. Smart, but will it work if the strike gets a full union vote?

But will it get a full union vote? A strike (technically a lockout if the union thinks the contract is illegal) is still very possible, and the power will be in a judge's hand:

Mr. McMahon has indicated workers will be asked to stay on the job while the union goes into court seeking an injunction and possibly other legal recourse. But if court intervention fails, he said the union will consider the authority's action a lockout and will not report for work.

Stay tuned. Good news though: the Boulevard of the Allies bridge is reopening tomorrow, allowing for some easier traffic through Oakland.

Port Authority Responds to CIII Bus Cuts

The plot thickens. Thanks to Joe Grata, I was able to ask Judi McNeil, the public relations director at the Port Authority, about what happened that led to the cuts at Century III Mall. Here's her response, reprinted with permission:

Mall management has only told us the same thing that they are saying publicly, that they think Port Authority should pay $150,000 to repave the mall's parking lot.

Our position is that Port Authority does not have the funds to get into the business of repaving every surface on which the buses operate. In addition, we bring the mall customers and transport employees, so we are not only transporting folks who spend money at the mall, but providing transportation for folks who need it in order to hold down a job. In other words, the taxpayers subsidize the transportation for the mall's customers and employees and, as such, should not be also expected to fund the mall's state of good repairs. The mall didn't see it that way and ordered a reduction in our bus trips. Of course, we are not happy about it--and neither are our riders--but we must comply as it is private property.

This is an issue that we are dealing with at virtually every Simon mall. The Pittsburgh Interfaith Impact Network (PIIN) has taken on this issue and plans to make it one of their major campaigns. Wallace Watson at PIIN is heading up the effort and can be reached at (412) 371-8138.

Pittsburgh Interfaith Network also has a website, and they even have a task force for transit. Also included in her email was a forwarded message from a Macy's VP. Macy's is one of the major tenants of Century III Mall.

I'm Neil Penz, the District VP of the Macy's Pittsburgh East stores and Century III Mall is one of my stores.

I recently learned of the cut back in bus service to Century III Mall requested by mall manager, Gina Mercorelli. I'm greatly concerned that this will reduce traffic flow to the mall and effect the sales of all the stores in the mall.

Also, it was unfortunate that we had to learn of this decision through the newspaper and not from the mall management personally.

I would like to partner with you in any way that I can to help resolve this issue to the satisfaction of all parties involved. If I can be of service, please let me know.

Judi also wanted to point out this quote from today's P-G:

Ms. Mercorelli said she expects to see some reduction in shoppers from the reduction in bus routes.

"I certainly think this is going to affect something because those people are not going to be able to get a direct bus route to the mall. Two neighborhoods can't make it here," she said.

Guess you shouldn't have ordered those cuts then.

November Service Changes Screw Century III Mall Shoppers Again

One year ago, the first post to this blog was about Port Authority moving the bus stop for Century III Mall in West Mifflin away from an actual entrance. It is now on the edge of a parking lot, see a map here.

It's not a major move, just 375ft. The passengers do have to walk through a parking lot that gets slushy and dangerous in winter. Not to mention the elderly who ride the buses to the mall. The move was done supposedly due to concrete problems and discipline issues.

Now, a year later the mall is demanding Port Authority either pay to maintain the road or cut service to the mall. Well, money isn't growing on trees at PAT, so they are eliminating weekday mall service on the 59A and 35A routes and trimming weekday mall service on 46G, 51C, and 55M routes. Port Authority's official release here, and another Post-Gazette story citing the monetary reasons here.

Interestingly, the two different stories from the P-G have different reasons. The first story says:

At one time, the authority hailed mall management for being so accommodating to public transit. Over the years, the mall has complained that while the buses bring workers and patrons to its stores, they also bring a number of people who basically loaf and spend little money.

while the second one does not mention this. I loafed at Century III Mall all through middle school but I was dropped off by my parents, so I guess that's OK for mall management. Where's the scientific survey of where bus riders go? I'm sure stereotyping had nothing to do with it. PGH is a City elaborates on this point also in a post from earlier this month, as does the blog Pieces of a Whole.

The idea that Century III Mall would want less transit service and less customers during an economic downturn is shocking to me. The fact that the mall is getting emptier doesn't help their situation either.

New schedules for the November 23, 2008 service changes, along with other slight modifications to other routes can be found on Port Authority's website.

P.S. Notice something on the back of every schedule? Yep, a coupon/ad for two downtown eateries. You read it here first.

Revised 11/20: Port Authority now has a summary of Sunday's changes posted. Also of interest is a new article about Century III Mall in the P-G that includes discussion of why buses were cut. The mall is saying they did not want large cuts, while the Port Authority says they cannot pay for road repairs since every shopping center would have a case to ask for money.

Strike Update... What to Watch

Keep up with the latest strike posts here at Peak Direction by viewing all labor-related posts.

There's some great articles and websites popping up concerning the possibility of a Port Authority transit strike (or lockout) in Pittsburgh.

• As always, the Pittsburgh Post-Gazette has it covered. Some good stories recently: a Q&A on the strike and what could happen, a story about how riders will get to work (or not) during a strike, an explanation of the vote coming up on November 23 on whether to authorize a strike, an editorial endorsing the new contract that will be forced on the union December 1, and a great strike idea: turn the busways into bikeways!

• The Trib? Well, they have their story about the November 23rd vote. You can read the final proposals of the union and the Port Authority in their article about the forced contract. Other than that, did you know they think the North Shore Connector is a boondoggle?

• The Port Authority has some info for riders at pghtransitinfo.com. This includes some contingency plans, including carpool staging at some Park and Rides. There's also a great FAQ showing what happens to monthly passes during a strike along with other issues, and a rumor site to dispel myths about Port Authority... including those who complain about painting buses!
  
  
• And for the other side? The Amalgamated Transit Union Local 85 does have a website, but the newest post is about an article from 2006. The national ATU will probably have some news if a strike occurs. Two union members have a blog for spreading "real info about transit," but no updates since September. Hope to see some more sites from union members.
  

• The Pittsburgh Downtown Partnership and Allegheny Conference run KeepPittsburghMoving.com, a site with information for employers and the public on how to survive the strike if it occurs. They even have a blog!

• The University of Pittsburgh has a wide-reaching strike plan that included expanded shuttle service to Shadyside and Squirrel Hill (current Pitt shuttles only serve North and South Oakland); express service to Edgewood, Homewood, Highland Park, and Wilkinsburg; and (for a fee) service to park and ride lots around the county. No word on whether CMU and Chatham students can ride these buses (they can ride normal shuttles run by Pitt)

• We've had a few musings about a strike here, but a post in March had my opinion on the strike situation and a flashback to the 1992 strike. Needless to say, that post is incredibly high in Google's rankings for some reason.

• A flashback to the 1976 strike at Pittsburgh's Future from March 2008. The post cites an interesting journal article about that 5-day strike from Carnegie Mellon's School of Urban and Public Affairs, now the Heinz College.
  

• I wouldn't say Pittsburgh transit has a "blogosphere" just yet, but there are a few great blogs that focus on transit either entirely or in part. The East Busway Blog started last summer, and they have some great articles about previous failures of Port Authority. Let's hope that list stays short. No Commuter Left Behind also started in the summer, and the author actually works on transit for the Allegheny Conference. Green is Good has bloomed nicely, and covers Pittsburgh transit well. And last but not least, the excellent Null Space blog is letting the market decide. Place your bets on a strike!
  

What Pittsburgh Could Learn from Minneapolis Transit

Greetings everyone! Glad to be back. A few questions before the post:

Umm, where the hell have you been?

I moved to Minneapolis in August 2008. More in my last post.

Damn it, we're dying here! Pittsburgh only has 16 days left of transit service!

Yes, the news appears grim back in Pittsburgh. On November 23rd the union will vote on a strike after the Port Authority forced the contract into effect December 1st. The Post-Gazette has a story about how companies and people are preparing for the buses and trains to stop We reported on the story back in March. Watch for coverage here, and hopefully we'll have a few comments from those who ride Port Authority on a daily basis

So you went to Minneapolis and abandoned your transit blog? Did you abandon transit too?

Heck no. I am proud to be a daily rider of Metro Transit. It is the transit agency for Minneapolis, St. Paul, and surrounding areas. How does it stack up?

• Around 70 million trips yearly* (Equal to Port Authority)
  
• 118 Routes and one light rail line (vs 183 bus routes and 3 light rail lines in Pittsburgh)
• Serving a population of 3,175,041 in the Metro Area (Allegheny County has 1,281,666 people)

*Other carriers such as MVTA operate in the suburbs, and bring up the total to 73 million. Numbers for this year are rising, and may hit 78 million.

So looking at these numbers, Port Authority seems to have higher ridership. Pittsburgh has more routes, but Pittsburgh is definitely a much harder city to get around due to hills, mountains, and three rivers. It's a lot more flat in the Twin Cities, streets are in a grid, and there's only one river (and a major tributary) here.

So what does Minneapolis do right compared to Pittsburgh?

Ease of paying fares. The Go-To Card was fully implemented in early 2007. It is a great piece of technology, also seen in Boston and hopefully soon in Pittsburgh.

The system is easy to use. First, you can buy a reloadable plastic smart card (currently free) from local stores, light rail stations, and by mail. You can add money to the card and/or you can add up to two monthly passes.

When you board the bus, you touch your card to a reader at the front of the bus (shown below). On light rail, you touch the card to a sensor on the train platform. You can even pay for multiple people if you enough cash or passes loaded onto the card.


The reader beeps, and even shows your balance. The great thing is that you don't even have to take your card out of your wallet; I usually just hold my whole wallet up to the sensor since it uses radio waves rather than magnetic strips. In addition, you can register your card in case of loss and easily recover any balance. Most workplaces and Universities also offer Go-To cards as an employee perk with tax benefits (also true in Pittsburgh).

To those who don't want to use the Go-To Card can also pay in cash, coins, or using older paper-based passes sold in some areas. Day Passes and 6-Hour Event Passes are available and are a great option for visitors. Fares are similar, though Express and Rush Hour fares are more expensive. There is no zone system though, and transfers are free.

Can Pittsburgh do it? Hopefully, they will soon. If the buses stay running, of course.

Free and Easy Transfers. Free transfers aren't the only great thing. Transfers are good for unlimited use for 2 1/2 hours on buses or trains. That means transfers could actually pay for a round trip if you are running to the store. Transfers are either slips of paper printed on the bus with a magnetic strip, or are implemented automatically on Go-To Cards. The on board transfer printer is also a reader, and makes it so the driver does not have to squint and see if you pass is valid. Both of these features speed up loading, but so does the next one...

Could Pittsburgh do it? Hopefully when smart cards are introduced, a overhaul of the transfers will be looked at. Free transfers were considered during the January 2007 proposed cuts.

Back Door Unloading. One of the top complaints in Pittsburgh is the sparse use of the back door on buses outside of downtown. The problem with Port Authority's buses is that the back door is controlled by the driver, which allows people to enter without paying fares. Here in Minneapolis, that problem is solved because the door can be pushed open from the inside. The driver still has to switch it on though as a safety issue. As soon as the person exits, the door closes.

Could Pittsburgh do it? Probably not unless new buses are acquired or old ones are retrofitted, since the ability to exit is a mechanical feature. And of course add in the confusing pay as you get off thing...

Real-time info with NexTrip. The phone system for buses and trains, NexTrip, provides real time information via phone, internet, and visually at a few stops. The automated phone system now has voice recognition, but is a bit less sophisticated than Let's Go!, described here earlier this year. But the feature of real time departures makes the phone number (612-373-3333) worth putting into your cell.

Could Pittsburgh do it? Fitting every bus with a GPS system costs money that the Port Authority probably doesn't have. Though a system-wide automated bus information number is very possible.

The light rail actually goes somewhere. Ok, sorry to those on the T. But Minneapolis has one line (the Hiawatha Line) that services Downtown Minneapolis, the Target Center, the Metrodome, the Airport, and the Mall of America. An extension to the new Target Field is due when the facility opens in 2010. And in 2014, light rail will also extend to the University of Minnesota and Downtown St. Paul. Sorry T, but Minneapolis has you beat there.

Can Pittsburgh do it? Doubtful. Light rail to the airport and Oakland is constantly debated. Read about the ups and downs of Oakland light rail here. To Pittsburgh's defense, light rail to the Airport and Oakland has many obstacles: distance, topography, rivers, and an already crowded road system.

A Guaranteed Ride Home. This is a regional program that gives those who have bus passes (or walk or bike to work) two free cab rides every six months up to $25 each. The coupons also work in buses or trains, and can be combined for more expensive trips. It's a great way to encourage alternative transportation for those who worry about having to leave work early or staying late and missing the last express bus home.

Can Pittsburgh do it? It will require more funding, but they definitely should. It makes transit riders all fuzzy knowing that they can always take a taxi if needed.

Schedules at the stops! Yep, at a lot of shelters around the city the schedules are posted for all routes. Even at ones owned by advertising agencies. I've lamented about this before. And if a stop is out of service? There's a very simple white paper sign: "Buses do not stop here."

Can Pittsburgh do it? Hell yes they should, and somehow they should force Clear Channel (the advertiser and owner of many bus shelters) to allow bus information in their precious shelters.

Schedules on the buses! Metro Transit seems to be a lot better about putting the right schedules on the buses. Hmm... I've also lamented about this before. See a pattern?

Can Pittsburgh do it? They sure can. Just plan ahead more.

A system map! In print and online. Ok, this is getting ridiculous. Did Metro Transit read my post?

Can Pittsburgh do it? They may have to hire someone to make it, but it's a bit unbelievable that they don't have an internal one.

Driving on the shoulder! Yes, buses are allowed to drive on interstate and local road shoulders if necessary to bypass traffic. State law requires cars to allow buses to merge back into traffic, though in practice this may not happen.

Can Pittsburgh do it? It would take legislation, but whether this is necessary given the busways is not known.

A free rider newsletter! TAKEOUT is published every month and is always hanging on the bars in buses and trains. It contains news about upcoming events and is mostly a paper copy of the news section of the website. However, it allows those without a computer to read about service changes and other information.

Can Pittsburgh do it? Sure, it would be a great way to spread info about changes and upcoming events and even the status of the North Shore Connector.

Free rides! Metro Transit seems to be better about encouraging users to try the system out. They give free rides to hockey fans, arts festival goers, attendees of the world famous Minnesota State Fair, those going to the downtown Holiday Festival, partiers on St Patrick's Day... Heck, even when I sent away for the "New Rider Information" packet they included two free tickets.

Can Pittsburgh do it? Maybe if they attracted more sponsors.

Easy info by mail. The website has an easy to use form that allows you to send away for schedules, system maps, bike riding brochures, and all kinds of info. There's a great New Rider Information book that shows how to read schedules, pay fares, etc.

Can Pittsburgh do it? Sure. This is easy web stuff, they already offer information by mail but over the phone. This feature makes it a lot easier to try out the bus for the first time.

Frequency information. The schedules are a lot better when describing the overall frequency of buses and trains, as seen on my route's info page. Some routes are even designated as High-Frequency routes, and schedules and stops reflect which routes are frequent (described as being every 15 minutes or better weekdays from 6 a.m.-7 p.m. and Saturdays from 9 a.m.-6 p.m.)

Can Pittsburgh do it? Yes, the designation as being "high-frequency" can attract residents to look for places to live and work that fall on a high-freq line. It's all about publicity and letting riders know which buses are worth waiting for even without a schedule.

Nice drivers! This is just my opinion, but the drivers seem to be more willing to answer rider questions. This is a state known for being nice though. However, I have had the occasional surly driver.

Can Pittsburgh do it? With more group hugs and sunshine perhaps.

Wow, that was a lot of good stuff. But don't sweat it Pittsburgh, an upcoming post will be about what's better back home. Yes, there are some things.

March Service Changes

The Port Authority March 2008 service changes are up, and are mostly harmless. Notice the error in calling the Trafford Express the 68E, when it's really the 68F. Ha!

Port Authority also posted a quick and easy guide that actually links to the new schedules! Right now that previous page is the only place to get them, hopefully they'll replace the old schedules on the website Sunday morning. All changes take effect at the beginning of service on Sunday, March 16th, 2008.

The biggest deal on the new schedules? The error. Yep, the new schedules for 12 bus routes (51E, 58C, 58P, 58V, 67A, 67C, 67E, 67F, 67H, 67J, 68F, and 68J) show a new Downtown routing that has now been postponed. This is all related to the rerouting of buses away from Market Square, which has been delayed due to construction. Yes, if you want to revitalize Market Square, make sure bus riders are not waiting and getting off there. Luckily it seems they were able to add a disclaimer to the schedule before printing, but the maps inside are still incorrect.

The other interesting trend are the adjustments made to increase West Busway pickups heading to downtown. Three inbound and outbound rush hour trips have been added to the all-stops 33X, and restrictions at Sheraden Station on the 28X have been lifted. No new schedule for the 28X is listed on the website as of yet. The lot in Sheraden is currently at 95%, so adding all those new trips must be needed. The 28K Moon Express also picks up at Sheraden before heading downtown.

The 28X definitely should be examined. Right now, it picks up only going to the Airport, and discharges only going to Downtown and Oakland. I understand expediting the trip to the airport: your flight will leave with or without you. But I can see eliminating some stop restrictions during off-peak times, especially heading to Oakland, due to eliminations in midday 100 service to Oakland. The bus is often half-empty during the day, and passengers on the busway are passed up.

Wow that was nerdy. Ok, here's a real problem with the Port Authority website. Say you find an old schedule in your house. Is it still good? Some buses like my old 61C haven't been touched since March of 2007. Oh look, Port Authority has a list of routes and when their schedules were last updated! Oh, but it hasn't been updated since the March 2007 service changes. Yep, it hasn't been changed to reflect the June 2007 15% service cuts. Shameful.

Transit Strike in Pittsburgh?

Hi there! This post is from March 2008. As of December 2008, a strike has been averted. For the latest info, check out the Labor posts here at Peak Direction.

The Tribune-Review has reported that the Pittsburgh Chamber of Commerce is alerting its members to be ready for a possible Port Authority strike:

The Greater Pittsburgh Chamber of Commerce is warning its members to prepare for the possibility that labor strife could force a Port Authority shutdown this summer.

The chamber advised its members in a letter to have a plan ready if talks break down, cutting off bus and T service to 220,000 daily riders, and has scheduled a brainstorming session March 27.

WTAE story also. More fighting words between Onorato and ATU president Patrick McMahon from October 2007. And here comes my prediction: Onorato might want to not budge on cutting costs in a new contract, even if it means a crippling strike. It might be the political move that saves his career from the negative reaction to the drink tax. Yes, a strike would be awful and could kill any hopes of the Port Authority aspiring to serve more people. But I just do not see much sympathy for the union in this town given most people's opinion of the Port Authority. (Not properly counting what's in the fare box doesn't help.)

It's times like this where I feel so conflicted about the Port Authority. I want this town to have better transit. However, I also realize the Port Authority has many issues including labor costs and priorities such as the North Shore Connector. However, those who criticize the Port Authority are often the ones who want to cut its funding, restrict its growth, or privatize it. If the police force is doing a bad job, you don't cut their funding, but people see transit differently. The Port Authority needs more money to expand service and make this city truly world-class. Yes, reforms and oversight are needed. But you don't throw the buses out with the bathwater.

Some think that transit has to be 100% solvent, which bothers me to no end. The Interstate System isn't solvent. Our airport and airline system isn't solvent. But we pay for these things even if we don't use them because our economy and the well-being of our citizens depend on them. You don't expect the pipes in your house to be a money maker, you just want them to get things where they need to be.

So I truly hope a contract is settled and the Port Authority can continue running, but I believe the public would be on Onorato's side if push came to shove. Maybe I'm underestimating union solidarity in our steel town.

The last strike was in 1992, and lasted at least 26 days until a court forced the operators back to work. (Wow, that was the same year as the newspaper strike that killed the Pittsburgh Press and allowed the Tribune-Review to rise.) Read about it in the New York Times:

Transit Union Walks Out, And Pittsburghers Walk (3/17/92)
No Subway, No Buses, But Plenty of Sore Feet (4/4/92)
Pittsburgh Judge Orders End To 26-Day-Old Transit Strike (4/11/92)

Perhaps the only good that would come from a transit strike would be a feeling of bosses and car-drivers everywhere realizing "Wow, people really ride those buses." They'll realize when lower-income workers have to call in sick or quit their downtown job. They'll realize it when there's more cars on the Parkway East and Route 51. They'll realize it when parking is $30 downtown due to demand. They'll realize it when their workers are less productive because they had to walk 45 minutes to work. And those bars who abhor the drink tax will have less college students lining up at their doors. Sometimes people need a reminder.

A Look at America's Best Transit City

When the BBC wanted to look at where public transit was working in a 2006 series called "The Best Public Services in the World," they found their answer in America. And not in New York City or Chicago. They found it in Portland, Oregon. Home to TriMet, a regional transit operator that operates 3 light rail lines, a streetcar, and 92 bus lines (16 have service every 15 minutes.) The whole system has a GPS-based real-time information system based on numbers assigned to every stop. You can use stop numbers to call an automated phone number or visit a website to find out when you bus or train will arrive. The light rail serves the airport and the streetcar serves Portland State University. Also in town is an aerial tram, a network of bike lanes, and even a former freeway that is now an urban park. 96.9 million trips are taken every year, compared to 70 million on Port Authority. All of this in a metropolitan area with slightly less people than Pittsburgh metro area and a higher median income.

See the video of this system below, or click here: Part 1, Part 2.

The 1421ft Shuttle Bus? And Other T Musings

Just announced on Post-Gazette: Gateway Center subway station is going to close for two years in May of next year to build a new station for the North Shore Connector. The current subway station will be replaced by a new one in 2011, probably due to Gateway Center's lack of an outbound platform. The crazy part of the story is this:

Service will end at the Wood Street T Station in the interm. Shuttle buses will be provided for riders who want to continue their trips by transit instead of walking to and from the Gateway Center area.

I one time took a T from Wood Street to Gateway Center and then laughed at myself for waiting to take a minute long ride. The distance between the two stations? 1421ft. And they're going to run a shuttle bus for a quarter mile? A bus that goes 3 blocks? Really? Might as well install a moving walkway like they have at Pittsburgh International Airport. Heck, remove one of the unused ones since they have to close a quarter of the gates. I just hope that if they do make a shuttle bus they expand it a bit, like the old 96A Golden Triangle free bus that circled downtown when people still shopped there.

And again, why does Port Authority still put Penn Station (Or maybe it's called Penn Park...) on some T maps? No trains ever run there, and even if they did they usually only ran twice a day. They did use the Penn Park station during the All-Star Game due to its proximity to the convention center. Wait a second, didn't the Port Authority try to connect the T to the Convention Center as part of the NSC only to cut it due to costs? Meet Glen Walsh, local transit advocate who proposed a plan to link the Penn Park station to both the Mellon Arena and Convention Center using elevated walkways. The City Paper even did a story on it, but the idea was rejected by the Port Authority. The station now just sits there, as does the starwell leading to "Track 3 Penn Park" in Steel Plaza. The far left side of that photo is the Penn Park platform that is now mothballed.

And putting a "future extension" arrow toward the airport when there's no funding or environmental impact plan or acquiring of right of way? Genius.

CORRECTION: The 96A was a reduced fare route, not a free route.

UPDATE 2/23: Full P-G story here. I'm still confused, how will cars transfer from inbound to outbound if the loop at Gateway Center is closed? Will they just reverse? Wait, that's not possible, like two cars in the same elevator shaft... right?

UPDATE again: Turns out I deleted the oh-so-clever map that I created to accompany this story. I'll try to get it back later.

Pittsburgh Transit Blog Roundup

It's that time again to see what Pittsburgh bloggers say about transit...

• Why have I not found Cities Matter before? Anyway, vatz comes up with 2 plans for rail transit in Pittsburgh: The ambitious City Line circling to Downtown, Strip, East Liberty, Oakland, and South Side; and the Realistic Downtown-Oakland Connection which involves Panther Hollow and is a very good idea. The City Line is very similar to the (defunct) Ultraviolet Loop night bus, and I think it should definitely return. Also of interest are stories on how to improve accessibility to schedules and why public transit matters. Keep up the good work vatz!

• Null Space wonders "Given that even the dedicated bikers of the Burgh have their own blog, you would think that the army of daily commuters would generate enough interest for a transit-focused blog here." Ahem. Just joking, of course. That post also mentions the new Greyhound station hopefully opening downtown. Chris also mourns the "flying fraction" 54/77 streetcar route, which was bustituted to be the 54C.

• New Transportation takes a look at the tunnel-boring machine slowly making its way to the North Side for the Dreaded North Shore Connector. Somewhere a Trib writer just said "boondoggle."
  

25th Anniversary of the East Busway

Today marks the 25th anniversary of the Martin Luther King Jr. East Busway, a dedicated transit-only highway between Downtown and Swissvale serving 12 communities and 26,000 riders daily on 32 routes. For scheduling information on those 32 routes, including the EBA, EBS, and EBO, click here. To celebrate, the Port Authority is holding a contest announced in this week's City Paper. Pick up a copy, answer the questions listed in the ad (look for it early in the paper), and you could win a $25 gift card for... the Port Authority. Aw, come on, they have money troubles.

I've ridden buses on the East Busway before, and you'll be amazed how quickly you can get home. As you can guess, I occasionally ride the 61C to McKeesport. If it's rush hour, the trip from Oakland to McKeesport can take 50 minutes. On the schedule. It takes about 65 minutes in real time since it seems it takes 30 minutes just to ride the length of Murray Avenue. And don't even mention the trouble to get on in Oakland due to overcrowding.

And then I found the 58C and 58P buses. They only run rush hours in the peak direction, but they can take me from Oakland to McKeesport in about 25-30 minutes. Yeah, it's ridiculously fast. The only problem? I have to catch it at Negley Station on the East Busway, which thankfully is served by the EBO, 71A and 71C. So it takes a transfer, but it's worth it in time and saving frustration.

The East Busway's quick connections to Eastern suburbs could be in jeopardy as the Rankin Bridge will be partly closed starting in May. The old bridge is rated "structurally deficient," so an upgrade is much needed. But traffic due to lane restrictions could slow down the buses which exit the busway in Swissvale. No word from the Port Authority whether buses will be rerouted.

And a little trivia: did you know city and county officials sometimes get busway passes? Former Port Authority board chairman and county executive Jim Roddey had one, until he gave it up due to controversy. A Post-Gazette writer rode with him right before he turned in his pass. Roddey even auctioned it off (voided) at a charity auction for $400.

Could other vehicles use the busway perhaps? It's been mentioned before, with Yellow Cab saying they'd pay for the privilege. It came up again during Onorato's wish list for transit between Oakland, Pittsburgh, and the Airport (covered here in November). The Post-Gazette was quick to say that the federal government might not be too happy using a busway as a turnpike though.

So happy 25th East Busway! You're not the T, but that's ok.

Oh, and P.S., if you enter the contest, just look at the first link in this post. All the answers are there. And if you're interested in more history about the busway, PAHighways has lots of info, including the controversy over the 2003 expansion.

South Side Buses Rerouted due to Birmingham Bridge Closure

NOTE: The Birmingham Bridge fully reopened 9/6/08. This blog post is for archival purposes only.

A rider alert: South Side buses, including the 54C and 59U, have been rerouted due to the indefinite closure of the Birmingham Bridge. Apparently the bridge has dropped 8 inches due to a girder slippage. The bridge was closed this morning without incident, and has no definite date of reopening. This causes problems for some South Side buses (51E, 54C, 59U, 84A, 84B, and 84C.) You can read the Rider Alert from the Port Authority here. Here's the official detour routing also. This will cause problems for East Carson St. visitors on the 54C, since the bus will no longer serve 19th-22nd Street and Carson. Port Authority is not stating which stops have been added to the 54C, but I would guess that stops would be added between 10th and 18th Street. South Side Works service on the 59U should not be affected, but expect delays.

Here's the part where I'd say call the Port Authority (412-442-2000) for more information, but they're closed right now. Damn. They are open for calls 6am-7pm Monday-Friday and 8am-4:30pm Weekends and Holidays.

Public Transit... to Another Country?

A little trivia for everyone tonight.

Not counting a few Amtrak routes (Adirondack to Montreal, Cascades to Vancouver, and Maple Leaf to Toronto), are there any public transit routes between the United States and another country?

Ok, so if you know anything about current events, the border between Mexico and the United States is a hot topic. So I think a United States transit agency would be very reluctant to run service to Mexico even with customs control. San Diego comes very close to the border on their trolley service but does not cross it. El Paso Sun Transit does not go across the Rio Grande, and neither does Laredo El Metro.

But what about our neighbor to the north, eh? Yes, I found the Tunnel Bus. This service, run by Transit Windsor, connects Detroit with Windsor, Ontario through the submerged Detroit-Windsor Tunnel. Service is offered 7 days a week and costs $3.75. I was about to ask whether that was Canadian or American dollars, but I guess it doesn't matter much right now. Just remember the holiday schedule is based on Canadian holidays.

Bus Peeves Chapter One

Sorry for the lull in posts lately, but this weekend I hope to get out a review of the Presidential Candidates on transit issues. So I figured I'd tide everyone over with a discussion on some of what bothers me about transit in Pittsburgh. I bet these peeves are universal to most transit systems too. Now, the obvious responses would be to say more routes and more trips, but I'd like to look more at the riding experience itself that could maybe be fixed without large budget increases. Sadly, this looks to be first in a series. Feel free to join in.

The Buses

• The schedules are never there! It's hard for a lot of people to acquire a schedule for a route. If you work downtown, you can get them at T stations or at the Port Authority Service Center on Smithfield. However, if you can't get to these places you might be out of luck. The racks on the buses are often empty. When they are filled, they often carry schedules for the rush hour routes probably used by the bus when it left the garage. Some buses I've been on just seem to be filled with random schedules running nowhere near Oakland. These seems like it could be solved easily be restocking the racks more often.
  

• Some are really old. There's a lot of the old buses still out there. And not just the paint scheme is bad. The seats are broken, the bus is darker, and there's usually no digital destination sign that tells you what the next stop is. Those signs really help those riding transit feel less intimidated riding a new route, and hopefully more will be installed soon.
  

Schedule Information

• There's no system map. The system map on Port Authority's website is woefully out of date and very confusing. Recent cuts are not on the map, which appears to be at least 5 years old (note the mention of the "Kaufmann's Clock", the lack of PNC Park and Heinz Field, and the old Ride Gold logo.) Printed system maps seem to be nonexistent. The closest I have seen are the "Way To Go Pittsburgh" maps which are a decent review of major routes that connect Downtown with Oakland and other parts of the city. Wait, see how none of that preceding sentence was a hyperlink? That's right. I can't find "Way To Go" maps anywhere on the website. Same goes for the "Ride Guide," a vague but somewhat useful pamphlet of which routes go where. Look for both of those at your nearest schedule rack I guess.
  


• The telephone service number is understaffed and closes early. People would be less fearful to take transit if they knew they could call someone and ask if their bus is coming. Unfortunately, customer service closes at 7:00pm on weekdays and 4:30pm(!) on weekends. The weekend time is ridiculous, since it is too early for both workers and leisure riders. Also, the phone lines are jammed on weekdays, leading to long wait times. Usually the late bus shows up by the time you get them on the phone. Problem solved I guess.
  

The Riders

• First, a preface. Some unsavory people ride transit. I don't know if transit attracts them or if transit is your only chance to see all walks of life. Unfortunately, I don't have many horror stories because I'm a guy, and the terrible stories almost always involve harassment of females. Instead of focusing on those creeps, I'll instead talk about rider etiquette that could be helped by driver (and even rider) enforcement. But please know, if someone is making you feel uncomfortable, tell the driver or call Port Authority Police at 412-255-1385. Drivers don't take crap, and riders do get kicked off and arrested.
  


• Ok, here it comes. MOVE TO THE DAMN BACK OF THE BUS! I cannot stress this enough. Riders get passed up because you don't want to move to the back. Everyone is getting off at Forbes and Murray anyway. You'll get off too. Your friend sitting in the front will still be there when you get off. Move it. A little further back please. No, don't stop at the stairs at the back of the low-floor buses. Walk up them. There you go.
  


• People who save seats or sit on the outside. Welcome to public transit. You're going to have to sit next to someone.
  


• People who crowd the front of the bus when it's not even full. This is just weird and they deserve every rider getting on elbowing them as they try to make their way to the empty back seats.
  


• People who don't pull the cord but expect the driver to stop by yelling "Hey I'm getting off here" as it rolls away. Come on. It's there for a reason. Believe it or not I've seen this.
  


• People who don't move from the front seats for the elderly. I've seen two elderly people who were standing fall down. Don't let that happen. It just isn't cool to watch an 80-year-old man hang on for dear life while the college student sits comfortably in the front seats.
  


• Did I mention people need to move to the back of the bus?
  

That's all I have for now, and know that with all of this, I still enjoy public transit. There's a real link to the people and the city when you ride a bus. You really do feel like everyone is in this together. We may be from different places and come from different backgrounds but we're all on the same route.

Lets Go! Automated Bus Information System

Many may not know about Let's Go!, an automated system developed at the Language Technologies Institute at Carnegie Mellon University. The system, which received federal funding in 2002 and first went online in 2005, offers bus information for Pittsburgh via an automated voice recognition system. It's a really useful system, and I'm going explain some of its quirks here.

First of all, you can reach the system 24 hours a day by calling 412-268-3526. Please note that busy signals sometimes occur. Calling the main Port Authority phone number (412-442-2000) after hours will also transfer you to the system.

According to the system, only the following routes are available:

28X, 54C, 56U, 59U, 61A, 61B, 61C, 61D, 61F, 64A, 69A, 501 (which was eliminated last June)

I'm skeptical of that list, which is also given by the Port Authority when it refers you to the system. I have been able to get information on 71A, 71C, 71D, and the 500. I even received information about the 77F.

To try it out, give a call. It'll ask "What can I do for you?" Answer by saying where you are and where'd you like to go, or what bus you'd like to take. All of the following questions work:

• I'd like to go from Oakland to the Pittsburgh Zoo.
• I'd like to go from Oakland to the Airport.
  
• I'd like to go from Forbes and Morewood to Murray and Forward.
• When's the next 61C?

Most will be followed by questions, such as "Where are you leaving from?" "Where are you going?" and "When would you like to go?" A wide variety of answers work, whether they are intersections or neighborhoods. You can also say any time you'd like to depart, whether it is tonight at 9pm or Thursday at 11:30am. Asking about Saturdays and Sundays does give you information according to those schedules, but I have not tested Holidays. And it understands you saying "NOW!" by responding "I think you want the next bus. Is that right?"

Sometimes you have to repeat yourself. Sometimes it even seems to get something right and then asks again. Some tips for avoiding this are to speak clearly and concisely. If you don't understand what it is saying, say "What?" and it will repeat itself more slowly. Say "Start A New Query" when it goes down the wrong path.

Another problem is that your origin and destination must be on one route. This means the system does not handle transfers. It also does not handle walking: a query for Fifth and Morewood to Squirrel Hill came up with no options. The correct answer would have been to walk one block on Morewood Avenue to Forbes Avenue, where the buses go to Squirrel Hill. So you have to have some knowledge of the system before calling, unlike Google Transit which figures out walking and transfers for you.

Even with its problems, the system is very useful, and a great number to put into your phone when Google Transit isn't handy. It's great to see the Port Authority use the talent of a local university to help their customers. Please note that the information is from schedules, and does not adjust for weather, traffic conditions or detours.

Another system also developed at CMU is MyCMUBus, which has a better number (1-866-MYCMUBUS) but only offers information for buses between Oakland, Carnegie Mellon University, and Squirrel Hill. It has limited use, but if you take a 61C between Oakland and Squirrel Hill you'll see it's a large constituent of riders.

A New Year (And More 28X Service!)

Hello there. Once again, sorry for the lack of posts over the holiday. I have a lot of posts on tap for the new year, including:

• The Bias Against Buses
• Automated Bus Information By Phone - In Pittsburgh!
• The 2008 Presidential Candidates on Public Transportation (Clinton and Huckabee, Obama and McCain)
  

And of course late-breaking news on transit here in Pittsburgh and around the world as it happens.

- Post-Gazette reports on the triple whammy that took affect Jan. 1st: more money for buses, drinks, and rental cars. You know, talking to friends, I'm starting to worry that a tax that people encounter often like a drink tax may turn some off to supporting public transit. I hope I'm wrong.

- On a small note, more 28X service has been added again for returning Pitt and CMU students. And Port Authority put the times online in a PDF this time! Progress!

61Christmas

I took a 61C on December 25th. Thankfully Port Authority still has Holiday service.

The 61C McKeesport-Homestead bus is a very busy one, and a unique route in the system. It starts in McKeesport, a downtrodden industry town and home of the McKeesport Transportation Center. Ok, that makes it sound much more glamorous than it is. It's a Kiss-And-Ride, meaning that there are spaces for idling cars but not commuters.

It's also a modern look on how Port Authority has failed. It used to be a train station for the PATrain, commuter service between McKeesport and Pittsburgh. More info from a model rail fan here. Now it's a starting place for 15 or so bus lines. I believe there's a driver's lounge on the second floor, since I've seen drivers go up there between routes. The first floor is obviously a former waiting room and ticket office. Now it's just an empty box that the door sometimes keeps warm. That 2001 article describes a vending machine and fountain that are now gone. It also describes availability of schedules, which is also gone. They can't even use Port Authority owned land to tell people about their services. Oh well.

Anyway, it's the starting point for the 61C. And the start of my journey on Christmas Day. Many people would wonder who would ride a bus on Christmas Day. I was very interesting to see who would join me on that ride. I, like a few others that boarded, wanted to visit others on Christmas. But a few people got on wearing their work outfits. Security and hospital workers mostly. Some people don't get the day off.

So the bus journeyed on the near-empty roads. Into Duquesne, a city that lost it's high school due to low enrollment, low tax revenue, and low performance. Past Kennywood, an amusement park created at the end of a trolley line that this bus may have replaced. Into Homestead, home of a historic steel strike that is now the site of a large shopping complex. Then across the Homestead Grays Bridge to Greenfield and Squirrel Hill. The latter is a prominent Jewish community where a decent amount of storefronts were open like any other weekday. And then to Oakland, my destination and home to premiere universities and hospitals. A group of students who stayed for the break left the bus, and were glad to hear from the driver that the buses still run late tonight.

The route is a journey of Pittsburgh, past work and play, blight and revitalization, education and health, and diverse communities. Riding on a day like this makes you realize who needs good public transportation. Those getting to work on off-days. People visiting family and friends. Students away from home. Those who observe different holidays. Because for them, it's not just a way to a 9-5 job. It's how they get around like anyone with a car. And I'm grateful it's still around.

Port Authority Adds 28X Service This Week

Port Authority Adds 28X Service This Week

Pittsburgh, PA – To accommodate those college students traveling between Downtown Pittsburgh and Pittsburgh International Airport for winter break, Port Authority will provide additional service on its popular 28X Airport Flyer bus route beginning Wednesday afternoon, December 12 and continuing through Friday, December 14, 2007.

Beginning at 3:15 p.m. and continuing through 7:10 p.m. on December 12, Port Authority will add 10 trips on its 28X service. These trips, which will operate every 25-30 minutes, are in addition to those trips already scheduled.

On Thursday and Friday, Port Authority will add 25 trips daily, including 15 trips every 30 minutes between 5:45 a.m. and 12:45 p.m. and 10 trips between 3:15 p.m. and 7:10 p.m.

Those wishing additional information should contact Port Authority Customer Service at (412) 442-2000 or the TTY number, (412) 231-7007, for the speech and hearing impaired.

Good idea. Glad to see they are becoming more responsive to the importance of this route, which was supposedly on the chopping block before. What still bugs me: no specific timetables for this plan. Ones were printed for Thanksgiving but were not put online. That's a bit behind the times. If I find a printed one I'll post it so at least it's somewhere.

UPDATE: Additional 28X times are now in the comments of this post.

The fun decals are gone people!

Arrgh. You know, constantly on the radio this week I've heard callers who constantly mention how Port Authority's ills must be based completely on those fun stickers on the side of the bus that are of the old "Ride Gold" logo or say "Port Authority" all around the bus. (The pictures here are from a neat website called "The Bus Stops Here.")

Anyway, everyone points this out as waste that shows that we shouldn't give one more dime to the Port Authority. Well guess what! They already got rid of them! Yep, they decided that from now on no more individual bus decals or metallic paints or bus stickers that cover windows. It's a really good idea to help make the buses stand out but not look too different, and it makes good fiscal sense. A Semptember 2006 article from the P-G describes these changes also, perhaps they made them before and reemphasized them when the budget crisis of last summer raised questions of fiscal responsibility.

All new buses are painted in simple colors and have "Port Authority" stickers on the bus only so windows can be changed. (Thanks to wyliepoon on flickr for that photo.) Now, there's still old ones out there because replacing them just to make Trib readers happy is even worse fiscal sense. People who assume that the Port Authority wildly repaints every week have never seen one of these still on the road. The agency's name has changed twice since that design.

Note: That last link is a goldmine for old bus schedules from 1997. Ok, I'm too much of a transit geek.