Showing posts with label mall. Show all posts
Showing posts with label mall. Show all posts

Thursday, November 20, 2008

Port Authority Responds to CIII Bus Cuts

The plot thickens. Thanks to Joe Grata, I was able to ask Judi McNeil, the public relations director at the Port Authority, about what happened that led to the cuts at Century III Mall. Here's her response, reprinted with permission:
Mall management has only told us the same thing that they are saying publicly, that they think Port Authority should pay $150,000 to repave the mall's parking lot.

Our position is that Port Authority does not have the funds to get into the business of repaving every surface on which the buses operate. In addition, we bring the mall customers and transport employees, so we are not only transporting folks who spend money at the mall, but providing transportation for folks who need it in order to hold down a job. In other words, the taxpayers subsidize the transportation for the mall's customers and employees and, as such, should not be also expected to fund the mall's state of good repairs. The mall didn't see it that way and ordered a reduction in our bus trips. Of course, we are not happy about it--and neither are our riders--but we must comply as it is private property.

This is an issue that we are dealing with at virtually every Simon mall. The Pittsburgh Interfaith Impact Network (PIIN) has taken on this issue and plans to make it one of their major campaigns. Wallace Watson at PIIN is heading up the effort and can be reached at (412) 371-8138.
Pittsburgh Interfaith Network also has a website, and they even have a task force for transit. Also included in her email was a forwarded message from a Macy's VP. Macy's is one of the major tenants of Century III Mall.
I'm Neil Penz, the District VP of the Macy's Pittsburgh East stores and Century III Mall is one of my stores.

I recently learned of the cut back in bus service to Century III Mall requested by mall manager, Gina Mercorelli. I'm greatly concerned that this will reduce traffic flow to the mall and effect the sales of all the stores in the mall.

Also, it was unfortunate that we had to learn of this decision through the newspaper and not from the mall management personally.

I would like to partner with you in any way that I can to help resolve this issue to the satisfaction of all parties involved. If I can be of service, please let me know.
Judi also wanted to point out this quote from today's P-G:
Ms. Mercorelli said she expects to see some reduction in shoppers from the reduction in bus routes.

"I certainly think this is going to affect something because those people are not going to be able to get a direct bus route to the mall. Two neighborhoods can't make it here," she said.
Guess you shouldn't have ordered those cuts then.

Tuesday, November 18, 2008

November Service Changes Screw Century III Mall Shoppers Again

One year ago, the first post to this blog was about Port Authority moving the bus stop for Century III Mall in West Mifflin away from an actual entrance. It is now on the edge of a parking lot, see a map here.

It's not a major move, just 375ft. The passengers do have to walk through a parking lot that gets slushy and dangerous in winter. Not to mention the elderly who ride the buses to the mall. The move was done supposedly due to concrete problems and discipline issues.

Now, a year later the mall is demanding Port Authority either pay to maintain the road or cut service to the mall. Well, money isn't growing on trees at PAT, so they are eliminating weekday mall service on the 59A and 35A routes and trimming weekday mall service on 46G, 51C, and 55M routes. Port Authority's official release here, and another Post-Gazette story citing the monetary reasons here.

Interestingly, the two different stories from the P-G have different reasons. The first story says:
At one time, the authority hailed mall management for being so accommodating to public transit. Over the years, the mall has complained that while the buses bring workers and patrons to its stores, they also bring a number of people who basically loaf and spend little money.
while the second one does not mention this. I loafed at Century III Mall all through middle school but I was dropped off by my parents, so I guess that's OK for mall management. Where's the scientific survey of where bus riders go? I'm sure stereotyping had nothing to do with it. PGH is a City elaborates on this point also in a post from earlier this month, as does the blog Pieces of a Whole.

The idea that Century III Mall would want less transit service and less customers during an economic downturn is shocking to me. The fact that the mall is getting emptier doesn't help their situation either.

New schedules for the November 23, 2008 service changes, along with other slight modifications to other routes can be found on Port Authority's website.

P.S. Notice something on the back of every schedule? Yep, a coupon/ad for two downtown eateries. You read it here first.

Revised 11/20:
Port Authority now has a summary of Sunday's changes posted. Also of interest is a new article about Century III Mall in the P-G that includes discussion of why buses were cut. The mall is saying they did not want large cuts, while the Port Authority says they cannot pay for road repairs since every shopping center would have a case to ask for money.

Monday, November 26, 2007

November service changes and 59U notes

Nothing too big in the November service adjustments, with the exception of the mall reroutings mentioned a few posts down.

One note is the discontinuation of Century III Mall service on the 59U route. Yes, Century III Mall is an almost dead mall that probably attracted few to take the 1 hour venture from Oakland. (One man's 2001 venture on that route is chronicled here.)

But of note is the fact that the 59U was created to link Oakland with Century III Mall before the Waterfront development existed. The 59U was created during an apparent time of experimentation between the Port Authority and the University of Pittsburgh in the mid 90s. Searches on the internet and sightings on Bus Stop signs also show the existence of a 12U, which went from Oakland to Ross Park Mall. I could have sworn somewhere I read an old article that the 12U only ran every 2 weeks on Saturdays, which is one of the dumbest service plans I have ever heard of. According to Save Our Transit many U-Buses bit the dust in 2002 but the 59U persevered.

I have actually taken a few 59U buses all the way to Century III Mall. They were a bit more convenient than transferring but near the end of their life they only left the mall every 2 hours only on weekends. They also forced Century III Mall riders to slowly move through the Waterfront development on their way to the mall. I only noticed a few taking it from Oakland, most passengers were getting on at the Waterfront, and other routes offer Waterfront-Century III mall service. What I had heard of were people getting lost by taking a Century III bound bus at the Waterfront rather than an Oakland bound one. Now that would be scary for a non-native college student.

The good news is the deletion of the Century III Mall leg actually added some much-needed trips to the weekend schedule. There are now 5 more to the Waterfront and 3 more to Oakland on Saturdays, with the last bus leaving the Waterfront at a more realistic 12:04am compared to 11:12pm. So I applaud the Port Authority. The next step is to make Friday-only schedules for the "college student" buses (59U and 54C to the South Side and Strip District), since ridership has to be higher on Fridays compared to Tuesdays, even though all weekday schedules are the same. Are you listening Port Authority?

Sunday, November 25, 2007

Bus stop move angers shoppers at three area malls

Bus stop move angers shoppers at three area malls - Pittsburgh Tribune-Review

Our first story comes from the always-transit-friendly Tribune-Review. Ok, so they'd love to see downtown workers either walk to work or park in garages 30 stories high. And where's their pledge to never ride the North Shore Connector which will have one of its 2 new stops right next to their building on the North Shore? But I digress.

Here's another example of driving away customers simply because they ride a bus. Simon Malls are telling bus riders they'd prefer to have them walk farther away than to clog up their entrance. Never mind all the elderly that ride buses. Never mind the workers who take the bus. Nope, only teenagers ride. Argh.